Residential Care Home Administrator
3 weeks ago
Barchester Healthcare seeks an experienced Administrator to join their team and play a pivotal role within the home's management team. This varied position encompasses managing customer experience elements alongside HR, recruitment, payroll, finance, and supervising junior members of the administration team.
Main Duties- Promote a warm and welcoming environment for residents, staff, and visitors.
- Manage enquiries and showrounds of the home for prospective families, including managing the customer database to support commercial performance and conversion of enquiries.
- Drive occupancy and reputation of the Care Home as part of a community engagement team.
- Support resident and family feedback with a focus on customer care.
Barchester Healthcare is a leading provider of high-quality care homes in the UK, focusing on creating a warm and welcoming environment for residents. They are dedicated to ensuring their team are respected and valued, offering various benefits and opportunities for career development.
Salary: £30,000 - £35,000 per annum, depending on location and experience.
Required Skills and Qualifications- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritize tasks.
- Proficient user of Microsoft Office, specifically Word, Excel, and Outlook.
- Rewarding Excellence bonus up to £500 for a Good or Outstanding CQC inspection.
- Unlimited access to the refer a friend scheme, earning up to £500 per referral.
- Wide range of retail and leisure discounts at big brands and supermarkets.
This is an empowering and rewarding place to be, offering opportunities for career growth and professional development.
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