Facilities Management Supervisor

4 weeks ago


London, Greater London, United Kingdom CBRE Full time
Role Summary and Responsibilities

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are seeking a Shift Leader to join our team in London.

Key Responsibilities:

  • Manage holiday, sickness cover requirements, and HR issues, including appraisals of shift staff.
  • Collaborate with management to ensure training plans are in place and implemented.
  • Maintain the image, appearance, and professional standing of the CBRE GWS technical team at all times.
  • Supervise the technical M&E shift team and senior technical representative out of hours.
  • Serve as the point of contact for technical service delivery.
  • Plan and manage workload on shift, scheduling works based on priorities to ensure completion of PPMs/CMs and reactive work orders within defined SLAs.
  • Ensure high-degree communication at shift handover via verbal handover period, shift log book, email, and status board.
  • Liaise with other FM Workplace Solutions service providers to provide an integrated service.
  • Act as Authorized Person for control of work – CBRE GWS and specialist contractors to agreed.
  • Permit to Work System (all project work to be controlled via CBRE GWS).
  • Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programs.
  • Lead in shift training by scenarios and lessons learned; knowledge from O&Ms I site drawings. Operate critical plant where authorized.
  • Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.
  • Carry out toolbox talks, workplace assessments, and audits at required frequencies supporting TSM as required.
  • Adhere to CBRE GWS business processes and procedures with correct financial approvals.
  • Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).
  • Provide a weekly performance report on workload status using maintenance management system (Real Suite).
  • Submit monthly status to TSM as contribution to the client monthly report to include any problem areas, HSE issues, SLA highlights.

Experience and Skills Required:

  • City and Guilds or equivalent qualification in designated trade.
  • Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience.
  • Good knowledge of Health and Safety and Environmental processes.


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