Retail Store Operations Manager
7 days ago
About the Role
We're seeking a highly skilled and motivated Retail Store Operations Manager to join our team in Gloucester. As a key member of our retail management team, you'll be responsible for overseeing store operations, driving sales, and ensuring exceptional customer service.
Key Responsibilities
- Manage store operations, including stock control, recruitment, and store standards.
- Drive sales and performance to achieve key KPIs.
- Maintain high standards across the store, ensuring it's a great place to shop and work.
- Collaborate with the management team to create a seamless retail experience.
Requirements
To be successful in this role, you'll need:
- At least 6 months of hands-on supervisory/management experience in a retail environment.
- Passion for retail with a track record of delivering great results and high standards.
- Flexibility to work a 7-day shift pattern, including weekends.
- Ability to take on 6 months of training, covering customer service, health & safety, and caring for pets.
What We Offer
We reward and recognise our retail management team with a comprehensive benefits package that supports your mental, emotional, and financial well-being. This includes an annual bonus, 28 days paid leave (rising to 33 days after 2 years), life assurance, company pension contribution, and colleague discount.
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