Store Operations Manager

4 weeks ago


Gloucester, Gloucestershire, United Kingdom B&M Retail Full time

About the Role

As a Floor Manager at B&M Retail, you will play a key role in supporting the Store Management team in the running of the store. You will be responsible for leading and inspiring your team to deliver exceptional customer service and store standards.

Key responsibilities include:

  • Ensuring high levels of customer satisfaction through the delivery of excellent customer service and store standards
  • Supporting the management of your team and motivating colleagues to increase sales and ensure efficiency
  • Providing colleagues in the team with the appropriate skills, knowledge and training
  • Operating and delivering processes that ensure the store meets all legal requirements
  • Having a strong knowledge and ability to deliver KPI's

This role offers fantastic development opportunities, with a clear progression pathway up to Deputy Store Manager and beyond. If you're looking to progress in your career, this could be the perfect opportunity for you.

About You

We're looking for enthusiastic, focused & driven team players with a passion for retail & delivering great service. Ideal candidates will have:

  • Experience of managing a small to medium sized team, in a fast paced retail environment
  • The ability to think on your feet and motivate others
  • Effective communication skills
  • Strong leadership and organisation skills
  • A flexible approach and a 'can do' attitude

What We Offer:

  • Job stability and a clear path for your career progression and internal development
  • Amazing on the job training
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
  • Wellbeing support & guidance through our Employee Assistance Programme
  • A stable & permanent 40 hour contract


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