Customer Service Specialist

3 days ago


Lytham, United Kingdom Bardwood Support Services Limited Full time

About the Job

We are seeking a Customer Service Specialist to work in a well-known retail store.

The successful candidate will be responsible for providing safety and security to staff and visitors.

The ideal candidate should be able to communicate effectively and build positive customer relations.

Benefits

We offer a range of benefits, including:

  • A competitive hourly rate of £13.15.
  • A Winter Support Package to support employees during the energy price increase.
  • A Cycle to work scheme.
  • Smart tech allowing employees to buy the latest tech at no additional interest.
  • Salary finance loans and monthly advances.
  • Vouchers across various retailers.
  • Life cover.
  • Private medical cover.
  • Childcare vouchers.
  • Private pensions.

Main Responsibilities

The Customer Service Specialist will be responsible for:

  • Patrolling the store premises.
  • Meeting and greeting customers.
  • Offering support to visitors.
  • Following ASCONE protocols.
  • Investigating disturbances.

Requirements

To succeed in this role, you will need:

  • An SIA licence (desirable but not essential).
  • Be confident, outgoing, friendly, and willing to learn.
  • 5-year checkable work/career history.
  • Physical fitness to undertake given tasks.
  • The ability to work under pressure.


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