Data Centre Facilities Operations Specialist
3 weeks ago
We are seeking a highly skilled Data Centre Facilities Operations Engineer to join our team at Amazon. As a key member of our Data Centre Global Engineering Operations organization, you will be responsible for monitoring the data centre's physical infrastructure and serving as a facilitator for Large Scale Events and Critical Site Events.
The ideal candidate will have a strong understanding of data centre IT infrastructure and data centre facilities infrastructure, as well as experience functioning in a large-scale data centre. You will be responsible for ensuring overall availability and reliability to meet or exceed defined service levels.
Key Responsibilities:
- Monitor the data centre Amazon facilities infrastructure platform
- Serve as a Point of Contact for internal and external teams
- Assist with the development of communication and escalation protocols designed to improve the team's performance
- Contribute to outage post mortem analysis
- Ensure records are updated in a timely manner
- Assist with coordination and communication during emergency recovery efforts
- Assist with the development of tools that will enhance the team's performance
Requirements:
- Able to dive deep and never out of touch with the details of the business or the technology
- Strong Microsoft Office skills (Word, Excel)
- Ability to communicate with senior leaders
Preferred Qualifications:
- 2+ years' experience in a NOC (Network Operations Centre) or similar
- 2+ Years' Experience in Data Centre Engineering/ Operations
- 1+ years of experience working with Building and/or Electrical Platform Management Systems
Amazon is an equal opportunities employer.
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