Data Centre Facilities Operations Specialist

3 weeks ago


London, Greater London, United Kingdom Amazon Full time
Job Summary

We are seeking a highly skilled Data Centre Facilities Operations Engineer to join our team at Amazon. As a key member of our Data Centre Global Engineering Operations organization, you will be responsible for monitoring the data centre's physical infrastructure and serving as a facilitator for Large Scale Events and Critical Site Events.

The ideal candidate will have a strong understanding of data centre IT infrastructure and data centre facilities infrastructure, as well as experience functioning in a large-scale data centre. You will be responsible for ensuring overall availability and reliability to meet or exceed defined service levels.

Key Responsibilities:

  • Monitor the data centre Amazon facilities infrastructure platform
  • Serve as a Point of Contact for internal and external teams
  • Assist with the development of communication and escalation protocols designed to improve the team's performance
  • Contribute to outage post mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination and communication during emergency recovery efforts
  • Assist with the development of tools that will enhance the team's performance

Requirements:

  • Able to dive deep and never out of touch with the details of the business or the technology
  • Strong Microsoft Office skills (Word, Excel)
  • Ability to communicate with senior leaders

Preferred Qualifications:

  • 2+ years' experience in a NOC (Network Operations Centre) or similar
  • 2+ Years' Experience in Data Centre Engineering/ Operations
  • 1+ years of experience working with Building and/or Electrical Platform Management Systems

Amazon is an equal opportunities employer.



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