Customer Service Engineer

4 weeks ago


Sheffield, Sheffield, United Kingdom Finning International Full time
Job Title: Customer Service Engineer

Finning International is seeking a skilled Customer Service Engineer to join our team. As a key member of our field service department, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Respond to customer service requests and diagnose issues with heavy equipment and plant machinery
  • Provide comprehensive solutions and quotes to customers in a timely and cost-effective manner
  • Work collaboratively with customers and internal teams to resolve issues and improve customer satisfaction
Requirements:
  • Knowledge of heavy equipment and plant machinery, including Caterpillar products
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and familiarity with dealer software
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Finning International, we value our employees and offer a range of benefits and perks to support their well-being and success. If you are a motivated and customer-focused individual with a passion for heavy equipment and plant machinery, we encourage you to apply for this exciting opportunity.



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