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Administrative Assistant

2 months ago

Nottingham, Nottingham, United Kingdom Williams Lea Limited Full time
Job Title: Multi-Services Assistant

Williams Lea Limited is seeking a highly skilled and organized Multi-Services Assistant to join our team.

Job Summary:

The Multi-Services Assistant will be responsible for providing exceptional support services to our clients, including filing, archive management, mail processing, and general administrative duties.

Key Responsibilities:
  • Deliver an exceptional electronic and hard copy file management service
  • Return or add documents to existing client files
  • Work with the practice management system to log and record documents
  • Filing and file housekeeping
  • Understanding and processing of principle documents
  • Maintain all filing and work areas in a tidy and orderly manner
  • Collect file and documents from client areas and return files to shelves
  • Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
  • Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
  • Follow all stock and consumable procedures. Replenish copiers with all consumables
  • Prioritise jobs and run them to meet customer requirements and deadlines
  • Provide photocopying, scanning, and printing as per customer instructions
  • Collect and complete any information required for billing or client charge back data
  • Ensure that job requests are tracked on system properly before beginning new request
  • Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
  • Binding final form documents
  • Extensive computer and data related tasks
  • Usage of internal and external portals/systems
  • Deal with any customer enquires in a prompt and efficient manner
  • Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements
Requirements:
  • Experience in administration and document production
  • Computer literacy
  • Can-do attitude
Benefits:

Williams Lea Limited offers a comprehensive benefits package, including private medical insurance, life insurance, company pension, corporate eye care, personal accident, and company sick pay. Additional benefits such as dental insurance, gym membership, charity donations, employee offers, retail vouchers, and season ticket loan are offered at a discount on a salary sacrifice basis.

Williams Lea Limited is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values openness, fairness, and transparency.