Senior Sensory Operations Manager
3 days ago
Job Title: Senior Sensory Operations Manager
About the Role:
We are seeking a highly skilled Senior Sensory Operations Manager to join our team at MMR Research. As a key member of our sensory leadership team, you will be responsible for managing sensory contracts for leading FMCG brands.
Key Responsibilities:
- Develop and implement sensory solutions for clients, including panel performance systems and KPIs.
- Manage sensory teams on client sites, developing their skills and promoting career progression.
- Oversee administrative tasks, such as contract drafting and renewal, invoicing, and task orders.
- Ensure contracted KPIs and SOPs are met, including panel performance tracking.
- Work closely with global and local sensory directors, client partners, and commercial teams to generate interest and grow revenue.
- Identify opportunities to upsell sensory and consumer research services to clients.
Requirements:
- Sensory management experience with a sound knowledge of various sensory methods.
- Good people management and mentoring skills.
- Critical thinking skills and a solution-focused attitude with a creative flair.
Estimated Salary: $120,000 - $150,000 per year
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