Senior Sensory Operations Manager

3 days ago


London, Greater London, United Kingdom Mmr Research Full time

Job Title: Senior Sensory Operations Manager

About the Role:

We are seeking a highly skilled Senior Sensory Operations Manager to join our team at MMR Research. As a key member of our sensory leadership team, you will be responsible for managing sensory contracts for leading FMCG brands.

Key Responsibilities:

  • Develop and implement sensory solutions for clients, including panel performance systems and KPIs.
  • Manage sensory teams on client sites, developing their skills and promoting career progression.
  • Oversee administrative tasks, such as contract drafting and renewal, invoicing, and task orders.
  • Ensure contracted KPIs and SOPs are met, including panel performance tracking.
  • Work closely with global and local sensory directors, client partners, and commercial teams to generate interest and grow revenue.
  • Identify opportunities to upsell sensory and consumer research services to clients.

Requirements:

  • Sensory management experience with a sound knowledge of various sensory methods.
  • Good people management and mentoring skills.
  • Critical thinking skills and a solution-focused attitude with a creative flair.

Estimated Salary: $120,000 - $150,000 per year



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