Customer Support Specialist
3 weeks ago
About this role
We're seeking a Customer Support Specialist to join our team at Lloyds Banking Group. As a key member of our customer support team, you'll be responsible for providing exceptional support to our customers, helping them with their financial queries and concerns.
About the role
You'll be working closely with our customers to understand their needs and provide tailored solutions to meet their requirements. You'll also be working with our team to develop and implement new processes and procedures to improve our customer support services.
What you'll need
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Basic knowledge of financial services and products
About working for us
We're committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We're an inclusive employer and welcome applications from under-represented groups.
Benefits
- Competitive salary and benefits package
- Opportunities for career development and progression
- Flexible working arrangements
- Access to a range of wellbeing initiatives
Apply today
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