Administrative Services Manager
17 hours ago
We are seeking an experienced Front of House Team Leader to join our Administration team in Winchester. As a key member of our support services, you will supervise a team responsible for providing professional reception and meeting room management services.
Key Responsibilities- Manage meeting room booking requests via Condeco room booking system
- Greet clients and visitors, ensuring a warm and welcoming atmosphere
- Configure meeting rooms with audio-visual equipment and furniture to meet client requirements
- Order and serve refreshments during meetings, maintaining high standards of customer service
- Coordinate internal events in our Hub / Terrace, including departmental breakfasts and seasonal celebrations
- Maintain the facilities, ensuring kitchens and breakout areas are well-stocked and clean
- Supervise two Front of House staff members, managing daily tasks and breaks
- Collaborate with the Department Manager on performance reviews and aim setting
- Provide cover for Reception / switchboard as needed
- Organize regular FOH team meetings to ensure seamless communication
- Previous customer-facing experience in hotel, catering, or corporate catering
- Familiarity with switchboard systems
- Strong organizational skills, with ability to work independently and lead a team
- Excellent communication skills and a friendly, sociable personality
- Proficiency in Microsoft Outlook, Teams, and basic Excel
- Desirable: experience with room booking software (Condeco)
- Able to adapt to fluctuating workloads and travel to other LCP offices
- An attractive benefits package promoting overall wellbeing
- Professional study support where applicable
- Access to internal networks for Wellbeing, LGBTQ+, Multicultural, and Women's communities
- Life assurance, income protection, and enhanced leave policies
- 26 days annual leave plus bank holidays, with flexible options to buy and sell
- Private medical insurance and discounted gym memberships
- Cycle to work scheme and digital GP services
- Discretionary bonus scheme and season ticket loans
Lane Clark & Peacock LLP is committed to building an inclusive workplace valuing all forms of diversity. We continuously strive to make our opportunities accessible to all.
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