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Branch Manager
2 months ago
We are seeking a highly skilled and experienced Branch Registered Manager to join our team at Brook Street UK. As a Branch Registered Manager, you will be responsible for leading our supported living and complex care services, ensuring that we deliver exceptional care and support to our service users.
Key Responsibilities- CQC Registration: Ensure that our services meet the requirements for single or dual registration with the Care Quality Commission (CQC).
- Person-Centred Care: Deliver responsive, effective, safe, and caring support in a person-centred manner, prioritizing the needs and preferences of our service users.
- Relationship Building: Establish and maintain strong relationships with families, commissioners, advocates, and other professionals to ensure seamless care and support.
- Guidance and Practice: Guide practice within the team, delivering outcomes-based and person-centred services, ensuring that all decisions are underpinned by MCA/BI principles.
- Quality Governance: Deliver the outcomes identified in the Quality Governance Strategy and Support Plans, ensuring that our services are of the highest quality.
- Service Management: Respond to local needs, filling voids within the service in a timely manner, while supporting individual preferences, wishes, and desires.
- KPI Monitoring: Support colleagues in monitoring and managing KPI data, such as employee retention, sickness absence levels, and void fill.
- Compliance: Manage compliance with the company quality assurance and improvement process, including quality audits and reviews.
- Person-Centred Support: Promote and deliver person-centred support, including positive risk assessment and management and positive behavioural support.
- Record Keeping: Ensure maintenance of factual and accurate records of care delivery.
- Recruitment and Retention: Oversee recruitment and retention of staff, ensuring an effective service in accordance with company policy, inclusive recruitment methods, and legislative requirements.
- Rota Management: Plan and implement effective rotas, ensuring that all employees are paid correctly.
- Proven Experience: Proven experience in a similar role within supported living and complex care services.
- Excellent Communication: Excellent communication and relationship-building abilities, with the ability to work effectively with diverse stakeholders.
- CQC Knowledge: In-depth knowledge of CQC requirements and MCA/BI principles, with the ability to apply this knowledge in practice.
- Compliance Management: Ability to manage compliance and quality assurance processes effectively, ensuring that our services meet the highest standards.
- Full UK Driving Licence: Full UK driving licence and commitment to cover multiple locations.
- Competitive Salary: Competitive salary (up to £52,000) and benefits package, including continuous professional development and training opportunities.
