Care Manager

2 months ago

Cannock, Staffordshire, United Kingdom Helping Hands Full time

At Helping Hands, we're passionate about supporting adults of all ages to maintain their independence and stay in the place they know and love. Our commitment to delivering the highest standard of care has earned us the nation's most widely rated home care provider status and the only one to be endorsed as a Centre of Excellence by Skills for Care.

We're now looking for a Registered Care Manager who shares our passion for delivering exceptional care and is committed to making a difference in the lives of our customers. As a Registered Care Manager, you'll have the flexibility to make decisions that put the quality of life of your customers and Carers first.

Main Responsibilities

  • Oversee the day-to-day management of the branch to ensure it operates efficiently, profitably, and provides the highest standard of care to all customers.
  • Hold the CQC/CIW registration for the branch and ensure it operates within CQC/CIW guidelines.
  • Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Regularly review the operation of the branch to ensure all customer needs are met.
  • Ensure all policies and procedures are communicated and implemented effectively within the branch.
  • Support branch staff and carers with their training and development.

About You

To be successful in this role, you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from business and services
  • Access to our employee assistance programme
  • Support to complete nationally recognised qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

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