Help Desk Specialist

2 days ago


Blackburn, Blackburn with Darwen, United Kingdom Jobbankentrepreneur Full time

Jobbankentrepreneur is committed to the development of our people and offers a competitive salary of £35,000 - £45,000 per annum for this exciting opportunity.

">Job Summary:

As an IT Support Professional, you will be responsible for providing technical support to employees, maintaining the company's IT systems, and working within a team to ensure optimal efficiency.

Key Tasks:
  • Be the main contact for employees requesting support.
  • Provide technical support, follow company guidelines and procedures, and maintain the company's IT systems.
  • Set up new user profiles, process employee departures, configure hardware, and keep notes and stay up-to-date regarding cybersecurity.
Skills and Qualifications:
  • Previous experience working with the Proclaim Case Management system is desirable.
  • Ability to train others in the use of computerised systems.
  • An ability to prioritise tasks and deal with urgent tasks as required.
  • Excellent written and verbal communication skills.
  • Demonstrable skills in providing IT support and problem-solving.


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