ICT Support Specialist

2 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Interface Recruitment UK Full time

About the Role:

As an ICT Support Specialist at Interface Recruitment UK, you will be responsible for providing efficient ICT provision to our clients. This involves working closely with departments to identify and recommend cost-effective technology solutions. You will also support our Network Manager in ensuring the smooth operation of our network infrastructure.

Key Responsibilities:

  • Provide first-line technical support and advice to staff, students, governors, and visitors.
  • Develop a Help Desk system for prioritizing and completing requests.
  • Collaborate with our Network Manager on software developments and training.
  • Install software, troubleshoot issues, and carry out repairs and maintenance to hardware.
  • Maintain an up-to-date inventory and lead on equipment cleaning audits.
  • Take responsibility for your own professional development and contribute to our company's overall ethos.
  • Develop constructive relationships and communicate with other agencies and professionals.

Requirements:

  • Experience in education MIS and working in an education environment.
  • Previous ICT Technician experience and knowledge of various systems, networks, and software applications.
  • Hands-on experience of troubleshooting servers, routers, and network devices.
  • Understanding of data protection and security.

Benefits:

  • A competitive salary of £25,000 per annum.
  • A free lunch and drinks allowance.
  • Free parking.
  • Pension contribution.
  • 30 days holiday plus Bank Holidays.
  • Staff fee discount of 50%.
  • Rural environment.


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