ICT Support Specialist
2 weeks ago
About the Role:
As an ICT Support Specialist at Interface Recruitment UK, you will be responsible for providing efficient ICT provision to our clients. This involves working closely with departments to identify and recommend cost-effective technology solutions. You will also support our Network Manager in ensuring the smooth operation of our network infrastructure.
Key Responsibilities:
- Provide first-line technical support and advice to staff, students, governors, and visitors.
- Develop a Help Desk system for prioritizing and completing requests.
- Collaborate with our Network Manager on software developments and training.
- Install software, troubleshoot issues, and carry out repairs and maintenance to hardware.
- Maintain an up-to-date inventory and lead on equipment cleaning audits.
- Take responsibility for your own professional development and contribute to our company's overall ethos.
- Develop constructive relationships and communicate with other agencies and professionals.
Requirements:
- Experience in education MIS and working in an education environment.
- Previous ICT Technician experience and knowledge of various systems, networks, and software applications.
- Hands-on experience of troubleshooting servers, routers, and network devices.
- Understanding of data protection and security.
Benefits:
- A competitive salary of £25,000 per annum.
- A free lunch and drinks allowance.
- Free parking.
- Pension contribution.
- 30 days holiday plus Bank Holidays.
- Staff fee discount of 50%.
- Rural environment.
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