Technical Help Desk Professional

1 week ago


Blackburn, Blackburn with Darwen, United Kingdom Euro Garages Full time

About the Role

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As an IT Support Specialist at EG Group, you will play a pivotal role in supporting and enhancing the technology landscape within our FTG (Food-to-Go) sites. You will be responsible for resolving POS and payment issues, contributing to innovative technology projects, and ensuring seamless operations across the regions.

The ideal candidate will have experience with remote support tools and ticketing systems, familiarity with Windows operating systems and basic server environments, and proficiency in using Microsoft Office Suite. They will also have strong organisational and multitasking skills, with the ability to manage both day-to-day operations and long-term projects.

Responsibilities

  • Support and enhance technology landscape within FTG sites
  • Resolve POS and payment issues
  • Contribute to innovative technology projects
  • Ensure seamless operations across regions
  • Manage IT procurement processes

What We Offer

  • Competitive salary of £28,000 circa
  • Performance Based Bonus Scheme
  • Access to Apprenticeships and accredited qualifications
  • Career development and progression opportunities
  • Up to 15% Staff Discount on qualifying purchases
  • ASDA Discount Card – 10% off all ASDA stores
  • Free Secure Car Parking
  • Dress Down Fridays
  • Prayer and Ablution Facilities
  • Work Anniversary Rewards
  • Free Eye Test


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