Domestic Appliance Service Technician

1 week ago

London, Greater London, United Kingdom Pacifica Full time

About the Role

Pacifica, a leading provider of outsourced support and repair of domestic appliances, is seeking an experienced field-based domestic appliance engineer to join their team in North London.

As a domestic appliance service technician, you will be responsible for diagnosing and resolving issues with domestic appliances, primarily focusing on Hisense branded products. You will work collaboratively with the Pacifica team to deliver a first-class service to customers, utilizing your expertise and product knowledge to ensure efficient and effective repairs.

Key Responsibilities

  • Diagnose and resolve issues with domestic appliances, including washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
  • Work collaboratively with the Pacifica team to deliver a first-class service to customers.
  • Utilize expertise and product knowledge to ensure efficient and effective repairs.
  • Pre-order parts and manage daily routes to optimize productivity.

Requirements

  • Minimum of 2 years' recent experience in the white goods repair sector in a field-based capacity.
  • Up-to-date working repair knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.
  • Full UK manual driving license with no more than 6 points.

What We Offer

  • Competitive salary of £26,000 to £35,000 per annum, dependent on skill set and experience.
  • London weighting of £7,000 per annum for candidates residing within the inner M25 area.
  • Bonus scheme available to increase earnings.
  • Company van, fuel card, uniform, specialist tools, mobile tablet, and PPE provided.
  • Company pension scheme and private van use (optional, subject to HMRC Tax rules).
  • 30 days annual holiday allowance, including 8 bank holidays.
  • Wellbeing and fantastic work-life balance.
  • Excellent opportunities for progression and promotion within the business.

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