Administrative Support Specialist

1 week ago

Glasgow, Glasgow City, United Kingdom Williams Lea Limited Full time

About the Role:

We are seeking a highly skilled and experienced Legal Personal Assistant to provide exceptional support to our fee earners, enabling them to deliver a seamless legal service to clients. The successful candidate will be a proactive and self-managing individual with a high level of confidentiality and integrity.

Key Responsibilities:

  • Proactively manage complex diaries for fee earners, ensuring seamless communication and coordination.
  • Provide exceptional administrative support, including answering telephone calls, taking clear messages, and organizing internal and external meetings.
  • Liaise with clients via email or telephone, acting as a point of contact and ensuring timely responses.
  • Assist fee earners with billing and credit control processes, generating accurate reports and draft bills.
  • Manage client records, ensuring accurate and timely use of our client relationship management tool.
  • Coordinate fee earner movements, making travel arrangements and ensuring smooth transitions.
  • Manage the client and matter inception process, ensuring files are opened in a timely manner.
  • Undertake departmental specific tasks, including working with Bundledocs, Land Registry portal, and Searchflow.
  • Adhere to and participate in AML processes, ensuring compliance with firm protocol.
  • Actively participate in training and development opportunities, enhancing skills and knowledge.
  • Demonstrate flexibility and adaptability, working effectively with the team and other departments.

Qualifications/Experience:

  • Exceptional written and verbal communication skills.
  • Proven ability to multitask and prioritize tasks effectively.
  • Competent with Microsoft Office suite and other relevant software.
  • Excellent interpersonal skills and ability to work effectively in a team.
  • Solutions-focused and able to maintain confidentiality and integrity.
  • Exceptional attention to detail and ability to work accurately under pressure.

We are an equal opportunity employer and welcome applications from all qualified individuals. We look forward to hearing from you.

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