Customer Care Specialist

6 days ago


Nottingham, Nottingham, United Kingdom Churchill Retirement PLC Full time
About the Job

As a Relief Lodge Manager, you will be responsible for covering the absences of permanent Lodge Managers at our retirement developments in Cambridge, Nottingham, and Manchester.

Your main objective will be to provide a high-quality service to Owners, ensuring their needs are met and exceeded.

You will work closely with the sales team to facilitate social events and support customer viewings, while maintaining the upkeep of the property and adhering to health and safety standards.

This is a flexible role that requires you to work as and when required, without being committed to permanent work elsewhere.

Key Responsibilities:

  • Manage the maintenance of the property
  • Provide exceptional customer service to Owners
  • Liaise with various departments and external contacts
  • Facilitate social events and support the sales team

What We Offer:

  • A competitive salary of £12.36 per hour, plus mileage reimbursement
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance
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