Technical Support Specialist
4 days ago
Nichols Digital Ltd is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our clients' IT systems and resolving complex technical issues.
**Key Responsibilities:**
- Provide expert-level technical support for complex IT issues and troubleshoot problems
- Design and implement IT projects and systems to meet client requirements
- Develop and maintain technical documentation to support new products and services
- Collaborate with cross-functional teams to ensure seamless project delivery
**Requirements:**
- 3-5 years of experience in technical support or a related field
- Strong knowledge of Microsoft Windows environments, including MS365, VMWare, Networking, and VOIP technologies
- Excellent communication and problem-solving skills
- Demonstrated ability to work independently and as part of a team
**Estimated Salary:** £40,000 - £60,000 per annum, depending on experience
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