Technical Support Specialist

4 days ago


Wrotham Kent, United Kingdom Nichols Digital Ltd Full time

Nichols Digital Ltd is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our clients' IT systems and resolving complex technical issues.

**Key Responsibilities:**

  • Provide expert-level technical support for complex IT issues and troubleshoot problems
  • Design and implement IT projects and systems to meet client requirements
  • Develop and maintain technical documentation to support new products and services
  • Collaborate with cross-functional teams to ensure seamless project delivery

**Requirements:**

  • 3-5 years of experience in technical support or a related field
  • Strong knowledge of Microsoft Windows environments, including MS365, VMWare, Networking, and VOIP technologies
  • Excellent communication and problem-solving skills
  • Demonstrated ability to work independently and as part of a team

**Estimated Salary:** £40,000 - £60,000 per annum, depending on experience



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