Overnight Hotel Experience Coordinator
3 days ago
Aimbridge Hospitality EMEA is a global brand with a presence in exciting destinations. Our division is committed to delivering exceptional guest experiences and fostering a culture of growth and development.
We value our employees' contributions and offer a range of benefits to support their wellbeing and career advancement.
Compensation & BenefitsThe Nighttime Hotel Services Manager position comes with a competitive salary of approximately £42,000 - £52,000 per annum, depending on experience. Additionally, you will enjoy:
- Hotel-wide staff discounts on food, beverages, and spa services
- Wagestream – Stream up to 40% of your earnings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- On-site gym facilities available to all employees
In this role, you will be responsible for:
- Leading the overnight team to ensure seamless hotel operations
- Managing the front desk, monitoring security and safety protocols, and responding to guest requests and complaints
- Servicing overnight guests and providing an exceptional experience
- Maintaining high levels of customer satisfaction and loyalty
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