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Hotel Night Manager

2 months ago


London, Greater London, United Kingdom art'otel Full time
Job Description

Job Title: Night Manager

Job Summary:

We are seeking a highly skilled and experienced Night Manager to join our team at art'otel London Battersea Power Station. As a Night Manager, you will be responsible for overseeing the smooth operation of our hotel during the night shift, ensuring that our guests receive exceptional service and that our hotel runs efficiently and effectively.

Key Responsibilities:

  • Leadership: Perform Head of Department duties connected to all Night and Front Office operations, making crucial decisions to ensure the hotel runs smoothly.
  • Guest Experience: Ensure that guests' needs are met beyond expectations, taking full responsibility for Health, Safety, Security, Licensing & Fire.
  • Team Management: Maintain positive and productive working relationships with other employees and departments, empowering your team by providing an inspiring service culture through briefings, team meetings, and coaching.
  • Operational Efficiency: Be available to work 4 on/4 off shift pattern (12-hour shifts), ensuring that the hotel operates efficiently and effectively during the night shift.

What We Offer:

  • Competitive Salary: £32,483 per annum plus great benefits.
  • Heavily Discounted Hotel Rates: Enjoy heavily discounted hotel rates in Europe, extending to the Radisson Hotel Group and family & friends.
  • F&B Discounts: Receive F&B discounts at our restaurants and bars for your whole party.
  • Holiday Entitlement: Start with 30 days of holiday per year, increasing with years of service.
  • Meals and Benefits: Enjoy two free meals per day, access to 40% of your pay before payday through Wagestream, and a recommend a friend scheme – up to £750.
  • Wellness and Development: Participate in the Vitality at work scheme with great gym discounts & more, and enjoy ride to work scheme & free cycling lessons.
  • Employee Benefits: Benefit from a company pension plan & award-winning training, free dry cleaning for work uniform, and annual staff parties and events.

About Us:

art'otel is a premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. We aim to inspire guests to be creative and discover the arts, by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.