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HRSS & Payroll Manager
2 months ago
The HRSS & Payroll Manager will provide strategic leadership and guidance to the HR Shared Services and Payroll function, driving the development of efficient and effective HR business processes that meet the needs of the business. This role will focus on delivering employee-centric services, ensuring high-quality transactions, and maintaining comprehensive knowledge of benefit programs, plans, policies, and processes.
Key Responsibilities- Support the HRSS team in performing transactions related to HR specialties with high accuracy and adherence to written procedures.
- Maintain a deep understanding of benefit programs, plans, policies, and processes.
- Ensure timely and accurate payroll reconciliations and audits.
- Stay up-to-date with emerging payroll regulations and ensure strict adherence to all payroll-related regulations, tax laws, and company policies.
- Identify opportunities for process improvements, develop solutions, and drive implementation in collaboration with key stakeholders.
- Support and develop team members, set objectives, and track progress.
- Agree on service levels and performance indicators that track the effectiveness of the HRSS and Payroll function.
- Develop efficient and effective HR business processes that meet the needs of the business.
- Support Division Heads of HR in landing key strategic people goals and projects.
- Lead and participate in cross-functional process improvement initiatives.
- Review, execute, and audit HR transactions related to worker life cycle or employment job changes.
- Be actively involved in the centralization of payroll systems.
- Help define requirements for systems that will facilitate increased efficiencies, automation, and/or self-service for various HR processes.
- Bachelor's degree in a related field (preferred) and HR or related field experience with proven managerial experience (essential).
- CIPD qualified with evidence of continued professional development.
- Additional diploma in Computer Science is a plus.
- Project Management Professional (PMP) Certification will be advantageous.
- Extensive experience in payroll function, including end-to-end payroll transaction experience.
- Payroll & HR team management experience.
- Understanding of data protection regulations like GDPR.
- Familiarity with payroll systems and ATS.
- Knowledge of/experience with HR practices.
- Judgment, initiative, and tenacity demonstrated in an environment of rapid change.
- Strong customer service/relation skills.
- Demonstrated enthusiasm for service.
