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Lead Bar Manager

2 months ago

Norwich, Norfolk, United Kingdom RedCat Pubs Full time

Job Title: Lead Bar Manager

Job Summary:

We are seeking an ambitious and respectful Lead Bar Manager to join our team at RedCat Pubs. As a key member of our management team, you will be responsible for leading our bar team to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:

  • Team Leadership: Lead and motivate a high-performing team of bar staff to deliver outstanding customer service and achieve sales targets.
  • Customer Focus: Ensure that every customer has an exceptional experience, from the moment they walk in the door to the moment they leave.
  • Commercial Awareness: Develop and implement effective marketing initiatives to drive sales and increase profitability.
  • Operational Excellence: Maintain high standards of cleanliness, health and safety, and licensing compliance.
  • Stock and Cash Handling: Accurately manage, record, and report stock, cash, and rotas using EPOS and other software systems.
  • Compliance Management: Demonstrate due diligence in health and safety, food safety, allergen awareness, and risk assessment according to RedCat policies.
  • Product Expertise: Develop and maintain in-depth knowledge of our products and services, including cocktails, food, and drinks.
  • Venue Maintenance: Ensure the ambiance of the venue is warm, welcoming, tidy, and safe, and communicate any issues to senior management.

About RedCat Pubs:

RedCat Pubs is a dynamic and ambitious company that is acquiring multiple pubs and inns across the UK. We are committed to reviving and regenerating potentially amazing spaces by investing in our buildings, design, branding, and people. Our goal is to create industry-leading, lifestyle-enhancing spaces that inject excitement back into the hospitality sector.

The RedCat Way:

We want every employee at RedCat to carry out their role and responsibilities with integrity, care, and respect. Whether you are managing a bar or working in a back-of-house role, you can embody the RedCat way by being an honest problem solver, rolling up your sleeves, and making sure every customer has an incredible experience.