Current jobs related to Guest Service Coordinator - London, Greater London - Hyatt Corporation

  • Corporate Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will play a pivotal role in providing exceptional guest services to our clients. This dynamic individual will be responsible for covering all roles across the business, including reception, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key ResponsibilitiesProactively handle guest requests...

  • Corporate Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk. This individual will proactively deal with guest requests in an efficient, friendly, and timely manner, ensuring all business requirements are met promptly...

  • Corporate Guest Services Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThis is an exciting opportunity to join Rapport Guest Services as a Corporate Guest Services Ambassador. As a key member of our team, you will be responsible for providing exceptional guest experiences across all aspects of our business.Key ResponsibilitiesCovering all roles across the business, including reception, switchboard, concierge, floor...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Service Ambassador

    2 months ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Rapport Guest Services. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards.Key ResponsibilitiesProvide warm and welcoming...

  • Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled Guest Services Coordinator to join our team at The Savoy Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Guest Service Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Service Coordinator RoleAt Andaz London Liverpool Street, we're seeking a skilled Guest Service Coordinator to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Manage non-vip allocation for the day and future days,...

  • Guest Service Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Service Coordinator RoleAt Andaz London Liverpool Street, we're seeking a skilled Guest Service Coordinator to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Manage non-vip allocation for the day and future days,...

  • Guest Service Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Services Coordinator RoleAt Andaz London Liverpool Street, we're seeking a skilled Guest Services Coordinator to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage non-vip allocation for the day and future days,...

  • Guest Service Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Services Coordinator RoleAt Andaz London Liverpool Street, we're seeking a skilled Guest Services Coordinator to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Manage non-vip allocation for the day and future days,...

  • Corporate Guest Services Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key responsibilities will include:Proactively dealing with guest requests in an efficient, friendly, and timely manner.Handling all external and internal...

  • Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesReporting to: Guest Services SupervisorJob Purpose: To provide exceptional guest service and support to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Handle all guest enquiries and requests in a timely and efficient manner.Provide accurate and knowledgeable...

  • Guest Service Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Services Coordinator RoleAt Hyatt, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.As a Guest Services Coordinator, you will be responsible for non-vip allocation for the day and future days, covering guest service roles when needed, and monitoring guest emails and requests.You will work...

  • Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled and enthusiastic Guest Services Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...

  • Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled and enthusiastic Guest Services Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...

  • Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled and enthusiastic Guest Services Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...

  • Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled and enthusiastic Guest Services Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is...

  • Corporate Guest Services Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key responsibilities will include:Proactively dealing with guest requests in an efficient, friendly, and timely manner.Handling all external and internal...

  • Guest Services Coordinator

    2 weeks ago

    London, Greater London, United Kingdom AccorHotel Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesInspired and Supported by: Guest Services SupervisorSalary: 29860 including service chargeShift hours: Monday to Sunday 07:00 to 15:30 and 14:30 to 23:00Your purpose will be: To provide an exceptional and seamless guest experience while communicating with all teams and ensuring a high level of...

  • Guest Services Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Guest Services CoordinatorDepartment: Guest ServicesJob Summary:We are seeking a highly skilled and enthusiastic Guest Services Coordinator to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Guest Services team, you will be responsible for providing exceptional guest experiences, ensuring seamless communication, and...

Guest Service Coordinator

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role

The Guest Services Coordinator is a key member of our front office team, responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities

  • Manage non-vip allocation for the day and future days, ensuring optimal room assignments.
  • Provide exceptional guest service, covering guest service roles as needed, and monitoring guest emails and requests.
  • Implement queue room procedures to minimize wait times and enhance guest satisfaction.
  • Review arrival lists and allocate rooms according to guest preferences, length of stay, and notes.
  • Prepare for group arrivals, ensuring smooth check-ins and departures.
  • Collaborate with senior shift leaders and shift leaders to optimize customer service goals.
  • Perform administrative tasks, including arrival checks, no-shows, and traces.
  • Identify upsell opportunities for future days and communicate with guests.
  • Maintain effective communication with operational departments.

About Andaz London Liverpool Street

Join our vibrant East London hotel, where you'll be part of a dynamic team that embodies the Hyatt values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing.

As a Guest Services Coordinator, you'll be part of a global team that's passionate about diversity, equity, and inclusion. Our hotel is a mosaic of cultures, ethnicities, genders, ages, abilities, and identities, and we celebrate individuality.

At Hyatt, we believe that hospitality is more than just a job – it's a career for people who care. Join us and be part of a team that's making travel more human, connected, and sustainable.