Customer Service Representative

3 weeks ago


Newtownards, United Kingdom Winemark Full time

Job Details

Job Title

Sales Advisor-Berkshire

Contract Type

Part-Time Permanent

Work Hours

12 Hours

Responsibilities

  • Provide exceptional service to customers, aligning with Winemark's standards and procedures.
  • Support the Store Manager in sales, security, and stock control.
  • Assume responsibility for maintaining excellent customer service, including product knowledge.
  • Identify and act on selling opportunities.
  • Maintain housekeeping standards and ensure stock is controlled and merchandised according to Company standards.
  • Assist with promotional set up and ensure the premises are safe and secure.
  • Comply with cash handling, administration, health and safety regulations, and licensing legislation.
  • Perform other duties relevant to the role.

Requirements

  • GCSE Maths and English Grade C or above or equivalent.
  • Three months' retail experience.
  • Effective communication skills, customer focus, and personal drive.
  • Desirable: WSET Foundation Certificate, knowledge of wine, cash handling, and stock control experience.


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