Service Ambassador

2 weeks ago


Newtownards, United Kingdom McDonald's Full time

Overview

McDonald's is a leading global foodservice retailer with a commitment to serving quality food and providing excellent customer service.

The role of a Crew Member at McDonald's is to provide fast, friendly, and accurate service to customers while maintaining high standards of quality and cleanliness in the restaurant.

Job Summary

  • To prepare food to our high standards for customers to enjoy
  • To serve customers quickly and accurately on the till or in the dining areas
  • To work effectively as part of a team to achieve sales and customer satisfaction targets

Key Responsibilities

  1. Prepare food to our high standards for customers to enjoy
  2. Serve customers quickly and accurately on the till or in the dining areas
  3. Work effectively as part of a team to achieve sales and customer satisfaction targets
  4. Treat all customers and colleagues with courtesy and respect
  5. Follow all workplace safety, security, and food hygiene procedures

Requirements

  • Friendly, welcoming, courteous, and helpful behaviour
  • Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact
  • The ability to maintain high energy levels while working efficiently and productively

Benefits

We offer a range of benefits, including holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and more.

Working Arrangements

We are looking for someone who can work flexibly over the course of the week (Mon-Sun), including opening and closing shifts (5am start/2am finish).


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