Customer Service Representative

1 month ago


Newtownards, United Kingdom BT Full time

Discover a rewarding career with BT as a Customer Service Representative. This role offers a competitive salary of £12,340 per annum, plus 20% on target commission.

About Us

We are an inclusive and diverse company that values individuality and welcomes candidates from all backgrounds. Our mission is to provide exceptional customer experiences, and we're looking for enthusiastic individuals who share our passion.

Key Responsibilities
  • Provide excellent customer service via phone, email, or in-person
  • Work collaboratively with colleagues to resolve customer queries and issues
  • Develop strong relationships with customers to understand their needs and preferences
What We Offer

We're committed to supporting our employees' personal and professional growth. As a Customer Service Representative, you'll enjoy:

  • A comprehensive training program to help you develop your skills and knowledge
  • A competitive salary and benefits package, including online GP services and paid carer's leave
  • The opportunity to work in a dynamic and supportive team environment
Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
Why Choose BT?

We're passionate about making a difference in people's lives through technology. As a Customer Service Representative, you'll have the opportunity to make a real impact and be part of a talented team that's shaping the future.



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