Customer Experience Leader
2 weeks ago
As a Customer Experience Manager at Sainsbury's Supermarkets Ltd, you will be responsible for delivering exceptional customer experiences across our stores. You will lead a medium to large in-store team, focusing on operational management, team development, and customer satisfaction.
Key Responsibilities:- Support the Lead Customer Experience Manager in delivering improved customer and retail outcomes.
- Work closely with another Customer Experience Manager to share ideas and identify areas for improvement.
- Provide a brilliant handover from each shift to the next, ensuring seamless customer experiences.
- A passion for delivering exceptional customer service.
- Leadership skills and experience in managing a team.
- Ability to work collaboratively with colleagues and stakeholders.
- A willingness to learn and develop, with a focus on customer experience.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A collaborative and supportive work environment.
- A chance to make a real difference in the lives of our customers.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, please click the 'Apply' button to start your application.
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Strategic Customer Experience Leader
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