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Head of Performance Analysis
2 months ago
We are seeking a highly skilled and experienced professional to lead our Performance Analysis team. As Head of Performance Analysis, you will be responsible for ensuring our end-to-end industry operations are fully compliant with the latest industry and systems processes.
You will lead and drive successful change initiatives, managing performance of cross-functional and skilled teams through collaboration and education to deliver the required change throughout the business.
The role requires continuously improving and evolving the way our processes are carried out to support a best-practice industry approach to reduce failure demand, exceptions, and improve our settlement and billing position.
You will be responsible for creating project plans and delivering structured change management elements of projects, working in partnership with other teams and colleagues to ensure the business is fully prepared for any impacts that arise because of changes to processes, systems, or people.
This is a dynamic and agile environment, and you will be expected to work closely with the Director of Industry Operations, industry managers, team leaders, business analysts, project managers across our domestic and commercial retail businesses.
You will be responsible for delivering excellent performance results, leading a cross-functional team, and working with minimal supervision.
The ideal candidate will have 2+ years of Programme/Project Management experience, such as Prince 2 or similar, and be analytical with excellent analysis skills using data to inform decisions.
They will also have proven leadership skills, a record of accomplishment of leading/motivating teams, individuals, and promoting exceptional organisational, time management, and communication skills.
The company offers a competitive package, including a healthcare plan, life assurance, and generous pension contribution, as well as hybrid working, various company discounts, and a holiday of 25 days (plus bank holidays) with the ability to buy/sell days.
As a valued member of the team, you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025.
The company is committed to using its people in the best possible way at all times and helps employees to make their contribution in a changing environment.
Ecotricity is Britain's greenest energy company, and our mission is to change the way energy is made and used in Britain by replacing fossil fuels with clean, renewable energy.
We use the money from our customers' bills to make it ourselves too - we build windmills, sun parks, and green gasmills in Britain.
Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of - grass.
We don't just focus on energy though - we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.