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Counter Lead

2 months ago

Glasgow, Glasgow City, United Kingdom Clinique Full time

Job Summary:

We are seeking a highly motivated and experienced Store/Retail/Counter Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills in a fast-paced retail environment.

About the Role:

This is an exceptional opportunity for a dynamic and inspirational leader to be the Chief Executive Officer of their own store. As a Store/Retail/Counter Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. You will also lead a high-performing team and have total accountability for achieving sales and customer service targets.

Key Responsibilities:

  • Provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

Requirements:

  • Qualifications - Internal Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer:

Clinique offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.