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Counter Lead

1 month ago

Glasgow, Glasgow City, United Kingdom Clinique Full time

Position Summary:

We are seeking a highly skilled and experienced Store/Retail/Counter Manager to lead and develop our team of Sales Associates, driving sales, customer service, and operational excellence in a fast-paced retail environment.

This is an exceptional opportunity for a dynamic and inspirational leader to take charge of their own store, creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.

The ideal candidate will have a proven track record of leadership, coaching, and business management skills, with experience in retail operations, inventory management, and cash reconciliation.

Key responsibilities include:

  • Leading a high-performing team to achieve sales and customer service targets
  • Creating and executing in-store events to drive customer engagement
  • Managing inventory and facilities to ensure optimal store performance
  • Providing inspirational, authentic, and personalized customer service

We offer a competitive remuneration and benefits package, as well as opportunities for career growth and development in a dynamic and progressive company like Clinique.

Requirements:

  • Proven retail management experience, preferably in cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets
  • Experience in retail operations, inventory management, and cash reconciliation
  • Ability to work retail hours, including days, nights, weekends, and special events