Counter Lead

1 month ago

Glasgow, Glasgow City, United Kingdom Bobbi Brown Cosmetics Full time
Bobbi Brown Cosmetics Store Lead

Job Summary

The Store Lead is responsible for supporting the Brand in driving sales turnover and market share through consistently remaining consumer-focused.

Key Responsibilities:

  • Reflect a credible and professional Brand image to all internal and external consumers at all times.
  • Maximise sales through selling, providing excellent service, and retail standards.
  • Contribute to efficiencies through adhering to store/Brand/Company Procedures and guidelines.
  • Understand daily/weekly targets.
  • Ensure personal awareness of all additional sales avenues, i.e., eventing, Omni, and digital channels.
  • Keep up to date with competitor activities and missed opportunities.
  • Effectively utilise social media, leveraging opportunities to drive the business, protect, and enhance the Brand image.
  • Deliver the Brand Strategy, ensuring the delivery of an effective local plan.
  • Plan and implement local marketing & events initiatives, aligned to Retailer activity.
  • Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mindset and a surprise and delight culture.
  • Be an Ambassador for the Brand – lead the way to ensure Brand values are represented and brought to life.
  • Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate.
  • Use digital tools to ensure knowledge is kept up to date.
  • Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
  • Develop up-to-date knowledge of product in order to ensure we deliver an industry-leading experience and the product meets the consumer's needs.

Operations

• Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing).

• Review retail standards on a daily basis ensuring they are maintained to the required standard.

• Ensure deliveries, stock movements, and associated administration are completed within agreed Company timeframes.

• Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk.

• Ensure all information requests are fulfilled accurately, within deadlines set.

• Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed.

• Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to.

• Ensure that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.

Commerciality

• Manage daily replenishment, taking appropriate action where necessary.

• Maximise sales performance by utilising all commercial reports before making commercial decisions.

• Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales.

• Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control.

• Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines.

• Identify trends and make suggestions to enhance product performance.

Qualifications

• Experience in a fast-paced retail and/or consumer-facing environment.

• Ability to drive self-development.

• Commercial understanding and awareness of industry.

  • Counter Lead Specialist

    7 days ago

    Glasgow, Glasgow City, United Kingdom Bobbi Brown Cosmetics Full time

    Bobbi Brown Cosmetics Counter Lead OpportunityWe are seeking an experienced and highly skilled Counter Lead to join our team at Bobbi Brown Cosmetics.As a Counter Lead, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused. Your key objectives will include:Reflecting a credible and professional...

  • Stock Counter Specialist

    5 days ago

    Glasgow, Glasgow City, United Kingdom C2 Recruitment Ltd Full time

    About the RoleWe are seeking a skilled Stock Counter to join our team in Glasgow East. As a key member of our operations, you will be responsible for conducting accurate stock counts on retail customer sites and stores.This is a great opportunity to work with a leading provider of retail stocktaking, merchandising, and supply chain management services. With...

  • Flexible Stock Counter for UK Retail

    5 days ago

    Glasgow, Glasgow City, United Kingdom C2 Recruitment Ltd Full time

    At C2 Recruitment Ltd, we are currently seeking a reliable and detail-oriented Flexible Stock Counter to join our team. As an Independent Retail Stocktaker, you will be responsible for counting stock levels across various retail sites throughout the UK.**Job Summary:**We are looking for a motivated and flexible individual to complete stock counts for...

  • Counter Team Lead

    5 days ago

    Glasgow, Glasgow City, United Kingdom No7 Beauty Company Full time

    No7 Beauty Company is looking for an experienced Brand Ambassador to join our team. As a key representative of the company, you will be responsible for delivering sales targets through business plans and in-store promotions.About the RoleThis role requires strong leadership and communication skills to lead and motivate a team to inspire performance and...

  • Food and Beverage Management Lead

    2 days ago

    Glasgow, Glasgow City, United Kingdom Ch&Co Full time

    Servicing 37.5 hours per week, contracted on a full-time basisOversight of kitchen and service counter operationsEnsuring high standards of food quality and presentationWe offer a comprehensive benefits package, including opportunities for career development and growth within the company.

  • Sales Manager

    5 days ago

    Glasgow, Glasgow City, United Kingdom No7 Beauty Company Full time

    The No7 Beauty Company is seeking a talented Sales Manager to lead our counter team in achieving sales targets. This role requires strong leadership and communication skills to inspire and motivate the team.Job DescriptionA Counter Team Lead helps customers with skincare needs, leads a team, and achieves sales targets. Key responsibilities include coaching,...

  • Pharmacist Lead

    1 week ago

    Glasgow, Glasgow City, United Kingdom Rowlands Pharmacy Full time

    Company OverviewRowlands Pharmacy is a reputable and community-oriented pharmacy chain committed to providing the highest standard of care to its patients.SalaryThe estimated annual salary for this Pharmacist Manager role is £45,000 - £55,000 based on industry standards and location in Glasgow.Job DescriptionThis is an exciting opportunity for a dedicated...

  • Retail Store Manager Lead

    2 days ago

    Glasgow, Glasgow City, United Kingdom The Estée Lauder Companies Inc. Full time

    We are seeking a highly motivated and results-driven Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates. With proven leadership, coaching and business management skills gained in a fast-paced retail environment, you will be responsible for creating and executing an agile business plan to recruit and retain customers.As the...

  • Branch Leadership Opportunity

    6 days ago

    Glasgow, Glasgow City, United Kingdom Parmar Staffing Ltd Full time

    We are looking for a Branch Manager to lead our Plumbers Merchant branch in Glasgow. The ideal candidate will have trade counter experience and a good understanding of plumbing and heating.Job DescriptionThis is an exciting opportunity for a current branch manager or supervisor looking to take on new challenges. As a Branch Manager, you will be responsible...

  • Store Leadership Position

    6 days ago

    Glasgow, Glasgow City, United Kingdom C2 Recruitment Ltd Full time

    C2 Recruitment Ltd is seeking a Retail Shift Leader to join our team in Glasgow. As a Retail Stocktaking Shift Leader, you will be responsible for leading a team of stock counters and delivering the end-to-end stock taking service on our client's sites.This is a full-time, permanent role that offers a competitive salary of £29,400 per year, plus a monthly...

  • Artistic Makeup Professional

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Charlotte Tilbury Full time

    **Overview**We are seeking a talented and creative individual to join our team as a Retail Makeup Artisan at Charlotte Tilbury.Key Responsibilities:Deliver exceptional makeup artistry techniques and services to customers, ensuring a unique and personalized shopping experience.Strive to achieve and exceed personal sales goals, including Key Performance...

  • Product Promoter

    6 days ago

    Glasgow, Glasgow City, United Kingdom Elemis Full time

    Retail Sales PositionWe are looking for a highly motivated and results-driven Retail Sales Assistant to join our team in Glasgow. As a Retail Sales Assistant, you will be responsible for driving sales and delivering exceptional customer service to our clients.About the Role:This is an exciting opportunity to work with a leading premium skincare brand and...

  • Brand Ambassador

    5 days ago

    Glasgow, Glasgow City, United Kingdom No7 Beauty Company Full time

    No7 Beauty Company is seeking a skilled Counter Team Lead to help customers with skincare needs, lead a team, and achieve sales targets. This role requires strong problem-solving skills to work with business plans, achieve sales targets, and review performance.Required Skills and QualificationsTo be successful in this role, you will need:Strong leadership...

  • Retail Associate Manager

    6 days ago

    Glasgow, Glasgow City, United Kingdom Elemis Full time

    ELEMIS Job OpportunityWe are seeking an enthusiastic and motivated Retail Sales Assistant to join our team in Glasgow. As a Retail Sales Assistant, you will play a crucial role in driving sales and delivering exceptional customer service.About the Role:This is a fantastic opportunity to work with a leading premium skincare brand and develop your skills and...

  • Retail Stocktaking Supervisor

    6 days ago

    Glasgow, Glasgow City, United Kingdom C2 Recruitment Ltd Full time

    **Job Description:** Retail Stocktaking SupervisorWe are looking for an experienced Retail Stocktaking Supervisor to join our team. The successful candidate will be responsible for leading teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites.The ideal candidate will have strong leadership skills, be...

  • Financial Crime Specialist

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom CAPCO Full time

    About the RoleCAPCO is seeking a highly skilled Financial Crime Specialist to join their team. As a key member of the team, you will provide anti-money laundering, counter terrorist financing, anti-bribery and anti-corruption, sanctions and anti-fraud advice to relevant stakeholders.ResponsibilitiesProviding anti-money laundering, counter terrorist...

  • Beauty Retail Executive

    2 days ago

    Glasgow, Glasgow City, United Kingdom The Estée Lauder Companies Inc. Full time

    We are seeking a driven and entrepreneurial Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates. As a key member of our retail team, you will be responsible for creating and executing an agile business plan to deliver exceptional customer service, drive sales growth, and develop a high-performing team.This role offers a...

  • Warehouse Operations Assistant

    5 days ago

    Glasgow, Glasgow City, United Kingdom C2 Recruitment Ltd Full time

    Join Our TeamRetail & Asset Solutions are hiring NOW for a Retail Stock Counter to join our successful team in Glasgow East. As a key member of our operations, you will be responsible for conducting accurate stock counts on retail customer sites and stores.This is an exciting opportunity to work with a leading provider of retail stocktaking, merchandising,...

  • Catering Services Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom One Retail Full time

    Job OverviewWe're seeking a Catering Supervisor who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a part-time basis, contracted to 16 hours per week.This role requires a strong focus on delivering exceptional food and world-class customer service. As a Catering Supervisor, you will be...

  • Branch Manager Role

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Parmar Staffing Ltd Full time

    Job Title: Branch ManagerAbout the Role:We are seeking a highly skilled Branch Manager to lead our Glasgow team at Parmar Staffing Ltd.Key Responsibilities:Manage a team of supervisors and staff to achieve sales and customer service targets.Develop and implement strategies to improve branch performance and profitability.Collaborate with the wider team to...