Housing Support Specialist

6 days ago

StainesuponThames, Surrey, United Kingdom Service Care Solutions Full time
About the Role

We are seeking a highly skilled and compassionate Housing Officer to join our team at Service Care Solutions. As a Housing Officer, you will play a vital role in delivering housing support services to vulnerable individuals in our community.

Key Responsibilities
  • Manage a Westminster-based patch, providing housing support services to rough sleepers and older residents in retirement living.
  • Conduct regular patch visits to assess the needs of tenants and rough sleepers, and provide tailored housing solutions.
  • Effectively manage and resolve Anti-Social Behaviour (ASB) cases, ensuring swift and appropriate action is taken to protect the safety and well-being of all residents.
  • Work closely with local authorities, outreach teams, and other housing providers to facilitate access to appropriate services and support for individuals transitioning into stable housing or dealing with complex needs.
  • Carry out needs assessments and risk evaluations, creating personalised support plans to help individuals achieve greater independence and security.
  • Maintain accurate records and report on key performance indicators, contributing to team performance goals.
Requirements
  • Proven experience in a Housing Officer or similar role within a social housing or support environment.
  • Experience working with rough sleepers and vulnerable adults, particularly in complex situations, providing compassionate and consistent support.
  • A full UK driving licence and access to your own vehicle is required, as regular travel across your patch in Westminster will be a core part of the role.
  • A genuine commitment to making a positive impact in the lives of vulnerable individuals and contributing to the overall improvement of the community.

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