Restaurant Operations Manager

12 hours ago


Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

Role Overview

The Restaurant Operations Manager is responsible for ensuring the Front of House area at a German Doner Kebab Restaurant meets company standards. This role requires strong leadership and guest service management skills, with a focus on delivering exceptional customer experiences.

Key Responsibilities:

  • Leads and manages the Front of House team to achieve excellent guest satisfaction and sales targets.
  • Ensures compliance with food safety, health and safety regulations, and company guidelines.
  • Monitors and controls stock inventory, analyzing consumption patterns to optimize business performance.
  • Develops and implements strategies to improve guest service, quality control, and operational efficiency.
  • Maintains high standards of cleanliness and organization throughout the Front of House area.
  • Fosters a positive working environment, leading by example and promoting teamwork, motivation, and productivity among colleagues.
  • Takes ownership of resolving guest complaints and concerns, ensuring timely and effective resolutions.
  • Works closely with the General Store Manager to coordinate all aspects of the Front of House, including staff scheduling, training, and performance appraisals.
  • Collaborates with the GDK team to maintain tight stock control and achieve budgeted margins.
  • Ensures that all employees adhere to company uniform standards and maintain a smart appearance.

Requirements:

  • A qualified candidate should have proven experience as a Supervisor/Duty Manager within the Food Industry.
  • Demonstrated expertise in guest service management, with extensive knowledge of guest care principles.
  • Strong leadership, motivational, and people skills, with the ability to motivate and inspire colleagues.
  • Proficiency in English and computer literacy, with familiarity with POS systems.
  • Familiarity with financial management principles and practices.

Salary Estimate: £25,000 - £30,000 per annum, depending on experience.



  • Birmingham, Birmingham, United Kingdom Boparan Restaurant Group Full time

    At Slim Chickens, a fast-growing and dynamic restaurant brand, we are seeking an experienced Restaurant Training and Development Manager to join our team. This pivotal role ensures our Front of House staff deliver outstanding guest experiences through comprehensive training, support, and leadership.Key ResponsibilitiesTraining and Development:Design,...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Restaurant Operations Manager Job DescriptionKey ResponsibilitiesAs a Restaurant Operations Manager at German Doner Kebab, you will be responsible for overseeing and managing all areas of the restaurant, ensuring guest service exceeds company standards and strong guest satisfaction is maintained. You will respond efficiently to guest complaints and take...


  • Birmingham, Birmingham, United Kingdom The Ivy Collection Full time

    The Ivy Collection is searching for a seasoned professional to take on the role of Restaurant Operations Manager. This position offers an exciting opportunity to join a dynamic team and contribute to the continued success of our iconic restaurant.About the RoleWe are seeking an experienced Assistant Restaurant Manager who has a proven track record in...


  • Birmingham, Birmingham, United Kingdom Gusto Italian Full time

    We are on the lookout for a driven and passionate Operational Restaurant Manager to join our Birmingham restaurant.This is an exciting opportunity to take your career to the next level as part of our dynamic team at Gusto Italian Birmingham.As an Operational Restaurant Manager, you will be responsible for supporting the General Manager in the whole operation...


  • Birmingham, Birmingham, United Kingdom Noel's Bar & Restaurant Full time

    Job Title: Restaurant Team MemberOverview: We are looking for a reliable and enthusiastic Restaurant Team Member to join our team at Noel's Bar & Restaurant. As a member of our front-of-house team, you will be responsible for providing excellent customer service and contributing to the smooth operation of our restaurant.Salary: £11.44-£14.00 per hourKey...


  • Birmingham, Birmingham, United Kingdom Giggling Squid Full time

    Giggling Squid, the largest Thai restaurant group in the UK, is seeking a talented Restaurant Operations Manager to join their team.About UsWe are a family-run business that values our employees and strives to create a great place to work and visit. Our restaurants are known for their exceptional service and authentic fresh food, and we are committed to...


  • Birmingham, Birmingham, United Kingdom Restaurant Associates Full time

    We are seeking a highly skilled Academic and Operations Officer to join our team at Restaurant Associates.About the RoleManage day-to-day catering operations, including staff scheduling, inventory management, and event coordination.Ensure compliance with health and safety regulations, including food safety and hygiene standards.Collaborate with the culinary...


  • Birmingham, Birmingham, United Kingdom Boparan Restaurant Group Full time

    About the Role:We are seeking a motivated and creative Restaurant Design Specialist to join our team at The Boparan Restaurant Group. This exciting opportunity will see you working closely with our design team, project managers, and contractors to deliver brand-consistent, visually appealing, and functional environments for our fast-paced fit-out...


  • Birmingham, Birmingham, United Kingdom Archie's Full time

    General Manager Role at Archie'sArchie's is expanding its operations in Birmingham City Centre and is seeking a skilled General Manager to lead the team.Key ResponsibilitiesCoordinate the day-to-day operations within the storeDeliver exceptional customer service and maximize customer satisfactionManage staff performance, provide feedback, and develop the...


  • Birmingham, Birmingham, United Kingdom Accor Hotels Full time

    Accomplish Excellence in Food and BeverageWe are a renowned hospitality leader, committed to fostering growth and learning. Our vision is to create an environment where work brings purpose and allows for continuous exploration of opportunities.Succeeding as our Food and Beverage Server Manager means you will:Train and supervise restaurant servers to provide...


  • Birmingham, Birmingham, United Kingdom Mowgli Street Food Full time

    About Mowgli Street FoodWe are a dynamic and growing restaurant chain, recognized for our commitment to serving high-quality Indian Street Food and providing an exceptional customer experience. As we continue to expand, we are seeking an experienced and motivated Assistant Manager to join our team.Key ResponsibilitiesSupport the Deputy and General Manager in...


  • Birmingham, Birmingham, United Kingdom Gusto Italian Full time

    Are you passionate about people and driven by food service excellence?">Gusto Italian is seeking a skilled Senior Assistant General Manager to lead our Birmingham restaurant. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring seamless day-to-day operations.The...


  • Birmingham, Birmingham, United Kingdom Babu House Full time

    **About Babu House**Babu House is a vibrant and bustling café in the heart of the city. We are passionate about serving delicious food and drinks, and we're looking for a talented individual to join our team as a Restaurant Operations Manager.We offer a competitive salary of £35,000 per annum, plus benefits such as wholesome team meals, half price food and...


  • Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    Key Responsibilities">Assist the General Manager in the day-to-day operations of the business, ensuring seamless execution of our restaurant concept.Train and develop your team members to excel in their roles, focusing on delivering exceptional guest experiences.Monitor business performance, identifying areas for improvement and implementing strategies to...


  • Birmingham, Birmingham, United Kingdom German Doner Kebab Full time

    Job DescriptionWe are seeking a highly skilled Restaurant Operations Director to join our team at German Doner Kebab in Sutton Coldfield, West Midlands.The successful candidate will be responsible for leading the restaurant's operations, ensuring excellent service and maintaining high food standards. Key duties include:Managing all areas of the restaurant,...

  • Restaurant Manager

    4 weeks ago


    Birmingham, Birmingham, United Kingdom Albert's Schloss Birmingham Full time

    We are seeking an experienced Restaurant Manager to join our team at Albert's Schloss Birmingham. You will be responsible for the smooth operation of our Cook Haus Restaurant, leading the floor team and focusing on exceptional customer experience.As a Restaurant Manager, you will undergo an extensive training programme covering all areas of the restaurant,...


  • Birmingham, Birmingham, United Kingdom Individual Restaurants Full time

    Individual Restaurants invites applications for an exceptional Restaurant Operations Leader. This opportunity is ideal for individuals with a proven track record of success in leadership roles within the hospitality industry.About UsAt Individual Restaurants, we pride ourselves on delivering exceptional service and quality food in a collection of leading...


  • Birmingham, Birmingham, United Kingdom Gusto Italian Full time

    We are seeking a driven and passionate Senior Assistant General Manager to join our Gusto Italian Birmingham restaurant.This is a fantastic opportunity for a sociable and friendly individual who is at home within a fun, busy, and fast-paced environment.As a Senior Assistant General Manager, you will be responsible for supporting the General Manager in the...


  • Birmingham, Birmingham, United Kingdom Dishoom Full time

    About UsDishoom is a renowned hospitality company that celebrates the Irani cafes and food of Bombay. With multiple locations across the UK, we strive to provide an exceptional dining experience for our guests. As a Restaurant Operations Manager, you will play a pivotal role in ensuring the smooth operation of our Birmingham cafe.


  • Birmingham, Birmingham, United Kingdom undisclosed Full time

    Job SummaryWe are seeking a highly skilled Senior Restaurant Operations Manager to join our team at Restaurant Associates. The ideal candidate will have a solid background in contract catering, hospitality, and retail management, with a proven track record of delivering high-quality services.Key Responsibilities* Provide professional catering services to...