Customer Underwriter

2 days ago

Brighton, Brighton and Hove, United Kingdom Legal & General Full time
Job Overview

We are seeking a talented Customer Underwriter to join our team, responsible for reviewing customer applications and assessing risk factors to determine the suitability of our protection products.

This role requires a thorough understanding of mortality and morbidity risk factors, as well as financial underwriting principles. The ideal candidate will have extensive knowledge of protection products and excellent written and verbal communication skills.

Key Responsibilities
  • Assess and document life and disability risks by reviewing applications and determining suitable terms for our protection products.
  • Participate in or lead projects to enhance the underwriting process, improve systems, and increase commercial viability.
  • Ensure requests for further information are accurate and appropriate, minimizing unnecessary delays in the customer journey.
  • Identify and address complaints in a timely manner, highlighting root causes to ensure compliance with response time limits.
  • Record all work accurately to enable effective communication and decision-making.
  • Stay up-to-date with legislative and regulatory requirements, ensuring adherence to industry standards.
  • Communicate with internal and external customers, as well as third parties, in a professional and efficient manner.
Requirements
  • Experience in underwriting protection products.
  • Thorough understanding of mortality and morbidity risk factors, as well as financial underwriting principles.
  • Extensive knowledge of protection products.
  • Understanding of legislations and regulatory requirements.
  • Excellent written and verbal communication skills.

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