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Payroll Team Leader
2 months ago
We are seeking a highly skilled and experienced Payroll Team Leader to join our team at MHR. As a key member of our payroll operations team, you will be responsible for providing a professional and responsive payroll service to our customers, both internally and externally.
Key Responsibilities- Leadership and Team Management
- Supervise and lead the payroll team, providing guidance, training, and support to ensure the delivery of high-quality payroll services.
- Delegate tasks effectively to ensure all payroll processes are completed accurately and on time.
- Payroll Operations
- Ensure all BACS transmissions are completed in accordance with the payroll schedule and procedure.
- Support the Payroll Manager with activities and resource planning.
- Responsible for ensuring the provision of data to external providers, including third parties, issuing authorities, and HMRC.
- Quality and Compliance
- Assist with balancing and reconciliation of payrolls and act as a final sign-off before issuing to the customer.
- Monitor the daily schedule to ensure all tasks are completed and updated accordingly.
- Customer Service
- Support Analysts with complex queries and manual calculations.
- Act as an escalation point for customers.
- Process Improvement
- Evaluate current payroll processes and identify areas for improvement, feeding into the overall automation and efficiency program.
- Support with the implementation of new procedures, processes, and systems to increase efficiency and accuracy.
- Communication and Collaboration
- Communicate and work effectively across the department and MHR.
- Monitor team resourcing to ensure Service Levels are met.
- Payroll Application
- Relationship Building
- Customer Focus
- Legislation Application
- Coaching and Mentoring
- People Management
- Knowledge Sharing
- Active Listening
As a valued member of our team, you will have access to a range of benefits, including:
- Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs.
- 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave.
- Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays.
- Monthly employee recognition program and departmental awards.
- Referral bonus scheme of up to £2,000.
- Employee-led social events, such as running clubs, football teams, book clubs, and bake-offs.
- On-site subsidised restaurants offering a variety of fresh meals daily.
- Opt-in benefits schemes, such as private medical insurance and dental coverage.