Senior Care Manager
6 days ago
We are seeking a dedicated and experienced Senior Care Manager to lead our care services team at Melody Care. As a key member of our management team, you will be responsible for providing strong leadership and strategic direction to drive the growth and development of our care services.
Key Responsibilities- Leadership and Management
- Lead by example, working in partnership with the staff team to safeguard our clients and carers at all times;
- Overall operational responsibility for the management of the branch to include staffing, budget, performance, maintaining capacity, and oversight of all records and personal files;
- Be responsible for the development, growth, and operational performance of your branch, the service, staff, and carers out in the field;
- Care Service Development
- Promote, drive, and grow brand new care packages;
- Promote the highest standards of care and service – ensuring quality standards are maintained within all aspects of the business;
- Take accountability for branch and carer compliance ensuring CQC regulations and company policies are maintained;
- Staff Development and Support
- Support new carers and office staff throughout all onboarding stages;
- Positively contribute to the development, implementation, and monitoring of the clients' care plans to include liaising with the appropriate external professionals, agencies, and families;
- Business Development
- Develop business/people plans and prepare strategies to increase business potential;
- Proactively identify and develop new business sources;
- Operational Management
- Provide effective leadership to staff to ensure high levels of performance, employee engagement, and well-being;
- Manage the deputy care manager, care coordinator, and/or administrator and supervisors. Conduct individual performance & development reviews and supervisions with senior members of the care team;
- Manage new client meetings ensuring the completion of quality care plans;
- Manage weekly office team meetings and attend bi-weekly meetings with the operations manager and office team;
- Build effective internal working relationships with our training and recruitment departments to help support and develop your branch;
- Accountable for the administration of the branch to include accounts and expenditure; ensure monthly payroll information is signed and sent to payroll;
- Liaise with the quality assurance manager in respect of governance, policies, and procedures;
- Participation in our quality assurance and auditing processes;
- Manage the maintenance and protection of all client records in accordance with the GDPR policy;
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Care Operations Manager
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Farnborough, Hampshire, United Kingdom Melody Care Full timeAbout the RoleWe are seeking a dedicated and experienced Senior Care Manager to lead our care services team at Melody Care. As a key member of our management team, you will be responsible for providing strong leadership and direction to ensure the highest standards of care and service are maintained across our operations.Key ResponsibilitiesLeadership and...
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Care Operations Manager
6 days ago
Farnborough, Hampshire, United Kingdom Melody Care Full timeAbout the RoleWe are seeking a dedicated and experienced Senior Care Manager to lead our care services team at Melody Care. As a key member of our management team, you will be responsible for providing strong leadership and direction to ensure the highest standards of care and service are maintained across our operations.Key ResponsibilitiesLeadership and...
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Farnborough, Hampshire, United Kingdom Melody Care Full timeAbout the RoleWe are seeking a dedicated and experienced Senior Care Manager to lead our care services team at Melody Care. As a key member of our management team, you will be responsible for providing strong leadership and direction to ensure the highest standards of care and service are maintained across our operations.Key ResponsibilitiesLeadership and...
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Branch Director
6 days ago
Farnborough, Hampshire, United Kingdom Melody Care Full timeAbout the RoleWe are seeking a dedicated and experienced Senior Care Manager to lead our care services team at Melody Care. As a key member of our management team, you will be responsible for providing strong leadership and direction to ensure the highest standards of care and service are maintained across our operations.Key ResponsibilitiesLeadership and...
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