Desktop Support Professional

1 day ago


Newark on Trent, Nottinghamshire, United Kingdom RPS Group Full time

We are seeking a skilled Desktop Support Professional to join our team in Newark. This is an exciting opportunity for someone to provide high-quality IT support to our staff across all offices.

Responsibilities
  • Provide technical support for issues raised by staff, including 1st and 2nd line support.
  • Troubleshoot and resolve incidents, problems, and service requests escalated from 1st line service desk staff in other offices.
  • Liaise with the internal IT group to manage the ordering and distribution of office desktops, laptops, monitors, projectors, peripherals, and mobile devices for the office.

The ideal candidate will have experience working in an IT support role and be proficient in Windows 10/11 in a corporate environment. They should also have ITIL certification and a valid UK driving license. We estimate the salary for this position to be around £38,000 - £52,000 per annum, depending on experience.



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