Customer Experience Specialist

3 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

**Developing Excellence in Customer Services**

We are seeking a Customer Experience Specialist to join our team in North Lincolnshire. As a key member of our integrated Community Hubs, you will play a vital role in promoting excellence in customer services.

**Key Responsibilities:**

  • Lead a team to develop a customer-focused culture within the hub setting.
  • Engage with customers regularly to understand their needs and influence service developments.
  • Work closely with internal and external partners to ensure excellent customer experience.

**What We Offer:**

A temporary role for 12 months, with opportunities for professional growth and development.



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