Customer Service Ambassador
2 weeks ago
We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service within a university campus environment.
The ideal candidate will have a passion for delivering outstanding service, greeting customers with a smile, and serving them with pride. You will take initiative and make decisions that are right for our customers, while also being an excellent team player with great communication skills.
Key Responsibilities:
- Serving customers and ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Chartwells - Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Benefits:
- An estimated salary of £19,500 - £21,000 per annum, dependent on location and experience
- A comprehensive benefits package including exclusive travel discounts, food shop savings, digital GP access, and cinema ticket discounts
- Opportunities for career progression and professional development
- A contributory pension scheme
- A supportive and inclusive work environment
About Us:
Chartwells - Universities is the leading provider of catering and support services to the education sector. We have been focusing on helping those in education to build strong bodies, sharp minds, and lead long healthy lives for over 25 years. Every week, we serve millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.
Why Work for Us:
We want everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We aim to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive. Diversity is Our Strength.
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