Business Operations Coordinator

2 months ago


Brighton, Brighton and Hove, United Kingdom Hotelbeds Group Full time
Job Title: Business Account Co-Ordinator

At Hotelbeds Group, we're seeking a highly organized and detail-oriented Business Account Co-Ordinator to join our Commercial - Sourcing function. As a key member of our team, you will play a crucial role in supporting the data entry process for supplier contracts, ensuring the delivery of high-quality work and meeting set service targets and KPIs.

Key Responsibilities:
  1. Own the end-to-end contract loading process, including entering all relevant data for suppliers, from contacts and bank details to voucher content and products and costs.
  2. Add cost updates in the form of promotions or profile costs for specific clients.
  3. Coordinate communications of relevant product updates, removals, or additions to the trading team and other business stakeholders.
  4. Perform in-depth and continuous quality checks on the Transfers Product portfolio to identify and correct potential issues.
  5. Analyze and interpret incoming supplier contract data, questioning it from an operational and commercial perspective with key stakeholders.
  6. Communicate with other teams to identify improvement opportunities and drive high-quality, efficient, and productive processes.
  7. Maintain and update all relevant tracking documents to ensure the business is aware of the continued status of all strategic loading actions.
  8. Facilitate training for new team members on administrative procedures, company policies, and performance standards.
  9. Confidently use multiple data and booking systems to manage processes.
  10. Demonstrate flexibility in line with business needs and work well under time pressure.
  11. Strong knowledge of Microsoft Office, especially Excel, and a desire to learn new software systems.

This is an exciting opportunity to work for a company that is undergoing significant change and becoming the world's leading travel services provider. You will have the chance to work in an innovative, engaging, and multicultural environment, build strong business relationships, and develop your career locally or globally.

As a Business Account Co-Ordinator, you will be part of a dynamic team that is passionate about delivering exceptional results. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this role.



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