Retail Ambassador
2 days ago
Moss is a renowned menswear brand with a rich history of over 170 years. Our mission is to style individuals for moments that matter, providing high-quality clothing for life's special occasions.
We value our customers' trust and strive to deliver exceptional service. As a Sales Associate at Moss, you will be the face of our brand, interacting with a diverse range of customers and promoting customer service excellence.
The ideal candidate will possess strong product knowledge, excellent communication skills, and a passion for delivering outstanding customer experiences. If you are a team player who is driven by a desire to succeed, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront.
- Strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction.
- Have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store.
- Aware of external opportunities that could improve store performance and provide the best customer experience.
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers.
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
Estimated Salary: £25,000 - £30,000 per annum
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