Sales Professional

2 days ago


Trafford Park, Trafford, United Kingdom Moss Full time
Job Overview

Moss, a leading menswear brand, seeks a skilled Sales Associate to provide exceptional customer experiences. With over 170 years of history, our vision is to be admired for our craft, experience, and sustainability.

We cater to individuals on special occasions and daily life. As a Brand Ambassador, you will engage with customers, offer personalized service, and strive for high productivity, maximizing sales and services goals.

About Us

We value trust, creativity, collaboration, agility, and sustainability in everything we do. Our shared values encourage us to think creatively and plan for sustained growth and development of Moss.

You will interact with diverse customers, providing excellent customer service, following the Moss Essential Steps of Service, and proactively using product knowledge to tailor the customer experience.

Key Responsibilities:
  • Deliver exceptional customer experiences, focusing on customer satisfaction.
  • Strive for high productivity, seizing opportunities to maximize sales and services goals.
  • Develop strong product knowledge across all services: Hire, Custom Made, Retail, Alterations, Ship from Store.
  • Assist store management with stockroom and back area housekeeping, including receiving deliveries and adhering to stock control procedures.
Requirements:
  • Basic Product Knowledge involves understanding features, benefits, and products available in the store.
  • Familiarity with cash tills, credit card processing, and inventory management systems.
Rewards & Benefits:
  • Employee Discount: 70% discount across all stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.

The estimated salary for this role is around £25,000 - £30,000 per annum, depending on location and experience.



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