IT Support Specialist

11 hours ago


Guildford, Surrey, United Kingdom RAMSAC Limited Full time
About us:

Ramsac Limited delivers expert IT management solutions to its clients. As a Technical Service Consultant, you will play a vital role in providing exceptional customer service and support.

Why this role is crucial to our success

Your role as a Technical Service Consultant is essential to the company's growth. You will be the primary point of contact for our clients, helping them feel confident in their technology.

Main Responsibilities
  • Provide top-notch customer service via phone, web, and email support.
  • Collaborate with third parties and log tickets for vendor support and warranty claims.
  • Manage changes with minimal risk to the client's operations.
  • Possess experience within Office 365 and the MS Office Suite.
  • Have knowledge of Active Directory and on-premises Microsoft Exchange solutions.
  • A degree in computer science, IT, or a related field is preferred but not essential.
Salary: £35,000 per annum

This salary is based on the national average for a similar position in the UK.



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