IT Support Specialist
11 hours ago
Ramsac Limited delivers expert IT management solutions to its clients. As a Technical Service Consultant, you will play a vital role in providing exceptional customer service and support.
Why this role is crucial to our successYour role as a Technical Service Consultant is essential to the company's growth. You will be the primary point of contact for our clients, helping them feel confident in their technology.
Main Responsibilities- Provide top-notch customer service via phone, web, and email support.
- Collaborate with third parties and log tickets for vendor support and warranty claims.
- Manage changes with minimal risk to the client's operations.
- Possess experience within Office 365 and the MS Office Suite.
- Have knowledge of Active Directory and on-premises Microsoft Exchange solutions.
- A degree in computer science, IT, or a related field is preferred but not essential.
This salary is based on the national average for a similar position in the UK.
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