Assistant Store Manager

5 days ago


Dartford, Kent, United Kingdom MONSOON Full time

About Monsoon Accessorize

Monsoon Accessorize is a dynamic and ethical fashion brand with a strong presence in the UK, Republic of Ireland, and international markets. Our company culture is built on a set of values that prioritize customer satisfaction, teamwork, and innovation.

Job Summary

We are seeking an experienced Deputy Store Manager to join our Bluewater Accessorize store team. As a key member of our management team, you will be responsible for driving store performance, leading by example, and delivering exceptional customer service.

Key Responsibilities

  • Support the Store Manager in developing and implementing store strategies to drive sales growth and customer satisfaction.
  • Lead by example, demonstrating a passion for customer service, product knowledge, and brand ambassadorship.
  • Manage the store team, ensuring they are motivated, knowledgeable, and exceeding expectations.
  • Support the Store Manager in operational administration, ensuring timely communication and task completion.
  • Provide support to other local branches as needed.
  • Ensure Visual Merchandising and window displays are implemented commercially and in line with company guidelines.
  • Be flexible to work variable days and hours across the week.

Requirements

  • Experience in managing a team and driving sales growth.
  • Passion, drive, resilience, and a can-do approach.
  • Decision-making ability and a sense of ownership.
  • Proven track record of delivering excellence in customer service.
  • Confident and able to take ownership with a sense of responsibility.
  • Effective communication and planning skills.

What We Offer

  • A competitive salary.
  • An exciting bonus scheme.
  • A Staff Uniform Allowance.
  • A generous staff discount across Accessorize, Monsoon, and Monsoon Childrenswear.
  • An additional day's holiday to celebrate your birthday.

About Our Values

At Monsoon Accessorize, we prioritize diversity, inclusion, and equality. We strive to create a workplace where every individual can thrive and achieve their full potential. We welcome applications from individuals with diverse backgrounds and experiences.



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