Income Recovery Team Lead
3 days ago
Senior Income Recovery Officer
We are seeking a highly skilled and experienced Senior Income Recovery Officer to join our team.
As a Senior Income Recovery Officer, you will play a key role in managing the delivery of a customer-focused income collection service, ensuring high-quality customer service is at the forefront of everything we do.
You will be responsible for managing, encouraging and supporting other colleagues to assist in the delivery of services that enhance customer experience and drive continuous improvement in achieving meaningful outcomes for tenants and residents.
The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers and stakeholders at all levels.
Key Responsibilities:
- To manage and support the delivery of a customer-focused income collection service.
- To identify and implement opportunities for process improvements.
- To develop and maintain effective working relationships with colleagues, customers and stakeholders.
- To provide guidance and support to junior colleagues.
Why choose us?
Wythenshawe Community Housing Group (WCHG) is a leading provider of housing and community services in South Manchester. We offer a competitive salary package, including a £43,000 - £50,000 per annum, depending on experience, plus a range of benefits, including:
- A contributory pension scheme.
- Annual leave entitlement.
- Training and development opportunities.
- A Cycle to Work Scheme.
About Us
Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.
We are committed to investing in the health, wellbeing and development of our colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our tenants and stakeholders.
Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities.
-
Senior Income Recovery Manager
4 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Income Recovery Officer to join our Income/Rents team. As a Senior Income Recovery Officer, you will play a key role in managing the delivery of a customer-focused, efficient, and effective income collection service.Key ResponsibilitiesManage a team of income officers to ensure the delivery...
-
Senior Income Recovery Manager
4 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Income Recovery Officer to join our Income/Rents team. As a Senior Income Recovery Officer, you will play a key role in managing the delivery of a customer-focused, efficient, and effective income collection service.Key ResponsibilitiesManage a team of income officers to ensure the delivery...
-
Senior Income Recovery Officer
3 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Income Recovery Officer to join our Income / Rents team. As a Senior Income Recovery Officer, you will be responsible for managing officers who manage WCHG's social rented stock, as well as having your own patch to manage.Key ResponsibilitiesManage the delivery of a customer-focused,...
-
Senior Income Recovery Manager
4 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeWythenshawe Community Housing Group is seeking a Senior Income Recovery Manager to join our Income/Rents team.The successful candidate will be responsible for managing a team of officers who oversee WCHG's social rented stock, ensuring the delivery of a customer-focused, efficient, and effective income collection service.Key responsibilities include:Managing...
-
Senior Income Recovery Manager
3 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a highly skilled Senior Income Recovery Officer to join our Income/Rents team. As a Senior Income Recovery Officer, you will play a key role in managing the delivery of a customer-focused, efficient, and effective income collection service.Key ResponsibilitiesManage the delivery of a customer-focused, efficient, and effective...
-
Senior Income Recovery Manager
3 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a highly skilled Senior Income Recovery Officer to join our Income/Rents team at Wythenshawe Community Housing Group.As a Senior Income Recovery Officer, you will be responsible for managing officers who manage WCHG's social rented stock, while also having your own patch to manage.You will be expected to deliver a...
-
Senior Income Recovery Officer
3 weeks ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeAbout the RoleWe are seeking a Senior Income Recovery Officer to join our Income / Rents team. As a Senior Officer, you will be responsible for managing officers who manage WCHG's social rented stock.You will be expected to manage the delivery of a customer-focused, efficient and effective income collection service, keeping high-quality customer service at...
-
Debt Recovery Team Lead
3 weeks ago
Manchester, United Kingdom Bristow and Sutor Group Full timeJob Title: Debt Recovery Team LeadJob Summary:We are seeking an experienced Debt Recovery Team Lead to join our team at Bristow & Sutor Group. As a Debt Recovery Team Lead, you will be responsible for managing a team of collectors and ensuring the successful recovery of outstanding debts.Key Responsibilities:* Lead, motivate and manage collectors to achieve...
-
Debt Recovery Team Lead
3 weeks ago
Manchester, United Kingdom https:jobs-redefined.cositemap Full timeJob Title: Debt Recovery Team LeadJob Summary:We are seeking an experienced Debt Recovery Team Lead to join our team at Bristow & Sutor Group. As a key member of our Customer Service Department, you will be responsible for leading a team of collectors and managing all aspects of their performance.Key Responsibilities:* Lead, motivate, and manage collectors...
-
Debt Recovery Team Lead
4 weeks ago
Manchester, United Kingdom Bristow & Sutor Group Full timeDebt Recovery Plus is a leading provider of debt recovery services, part of the Bristow & Sutor Group. Our team of experts is dedicated to transforming the resolution of outstanding debts. We're seeking a skilled and motivated individual to join our team as a Collector Team Lead. In this role, you will be responsible for leading a team of collectors,...
-
Female Mental Health Recovery Worker
5 months ago
Manchester, United Kingdom Compassionate recovery Full time**Job description** **Recovery support worker** We are looking for an empathic and patient women, to work as part of a team to support a highly musical individual with neurodiversity and psychosis, to support her and to help redevelop her skills, confidence and independence. This is a chance to engage in relational working and employ your creative and...
-
Storage Team Administrator
5 months ago
Manchester, United Kingdom Egertons Recovery Group Full time**Storage Team Administrator - Manchester M22 4TE** - Egerton's Recovery Group is the largest vehicle breakdown and recovery operator in the UK. Providing services to all the major breakdown organization's, removal services to government authorities and working with a range of local and national companies means our workloads are diverse and challenging. As...
-
Head of Income and Contracting
5 months ago
Manchester, United Kingdom The Christie NHS FT Full timePRINCIPAL DUTIES AND RESPONSIBILITIES1. To line manage and professionally develop the Strategic Finance Manager Income, Projects and Contracting and the Head of Contract Information and Finance Business Intelligence.2. Formally deputise for the Assistant Director of Finance Strategy at internal and external meetings, including national groups and...
-
Debt Recovery Agent
4 days ago
Manchester, United Kingdom CV-Library Full timeDEBT RECOVERY AGENT / MANCHESTER, HYBRID WORKING / UP TO £35K & GREAT BENEFITS Exciting new opportunity for an experienced Debt Recovery Agent to join a leading, international organisation. Excellent pay, hybrid working options and extensive benefits package. WEX Europe Services has a very large customer portfolio requiring a European Debt...
-
Income Officer
5 months ago
Manchester, United Kingdom Sovereign Network Group Full timeJob description We have an opportunity for an **Income officer** to join our **Customer Accounts team **in Christchurch. This is a full time permanent role with a mix of home and office working. We are offering a starting salary of £30,000 - £35,000 depending on experience. **The role**: As an **Income Officer** you'll be delivering a comprehensive...
-
Debt Recovery Specialist
4 weeks ago
Manchester, United Kingdom Bristow and Sutor Group Full timeAbout Bristow & Sutor GroupWe are a leading debt recovery company, part of the Bristow & Sutor Group, employing over 500 people. Our team of experts specializes in the recovery of outstanding parking charges, using technology and people to transform the resolution of outstanding debts.Job RoleWe are seeking a skilled Collections Agent to join our team. As a...
-
Debt Recovery Specialist
4 weeks ago
Manchester, United Kingdom Bristow and Sutor Group Full timeAbout Bristow & Sutor GroupWe are a leading debt recovery company, part of the Bristow & Sutor Group, employing over 500 people. Our team of experts specializes in the recovery of outstanding parking charges, using technology and people to transform the resolution of outstanding debts.Job RoleWe are seeking a skilled Collections Agent to join our team. As a...
-
Senior Income Recovery Officer
5 months ago
Manchester, United Kingdom Wythenshawe Community Housing Group Full timeWe have a brilliant opportunity for a new senior officer to join our Income / Rents team. You will be assisting the team by managing officers who manage WCHG's social rented stock. **NB - as well as managing staff Senior IRO’S also have their own patch.** You will be expected to manage the delivery of a customer-focused, efficient and effective income...
-
Clinical Trials Income Administrator
5 months ago
Manchester, United Kingdom The Christie NHS Foundation Trust Full timeWe have an exciting role within the R&I office for a Clinical Trials Income Administrator (Band 4). This post is an integral part of the R&I Division’s core function which exists to provide an efficient support service to deliver research sponsored by the Trust. The post holder is a key member of the team who will be responsible for maintaining and...
-
Recovery Team Member
3 weeks ago
Manchester, United Kingdom Change Grow Live Full timeRole OverviewWe are seeking a dedicated Recovery Coordinator to join our team in Manchester, providing support to individuals who access our services. The successful candidate will work as part of a multi-disciplinary team, engaging and assessing service users, and ensuring they receive timely, personalised interventions that cater to their unique needs.Key...