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Customer Service Representative

2 months ago

Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full time
Job Overview

We are seeking an experienced Customer Service Operator to join our team at Hewett Recruitment.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work collaboratively with internal teams to achieve business objectives.
  • Meet or exceed performance targets and key performance indicators.

Working Conditions:

This is a full-time position working 40 hours per week, with a 1-hour lunch break.

The successful candidate will be based near Droitwich and will be required to work a standard Monday to Friday schedule.

What We Offer:

A competitive hourly rate of £11.73, paid weekly.

The opportunity to work for a well-established business with a strong reputation in the industry.

A temporary contract with the possibility of converting to a permanent position.

Requirements:

Previous experience in a customer-facing role, preferably in a call centre or service desk environment.

Excellent communication and problem-solving skills.

A strong work ethic and ability to work under pressure.

How to Apply:

Please submit your application, including your CV and a cover letter, to Hewett Recruitment.