Front of House Ambassador
4 weeks ago
Role Overview
The Lowry Hotel is seeking a skilled Front of House Ambassador to join our dynamic team. As a key member of our Front of House team, you will be responsible for delivering exceptional guest service and ensuring a warm welcome to our guests.
Key Responsibilities
- Receive, register, and room guests on arrival, providing a personalized and professional service.
- Attend to all guest requests, including cashiering requirements, and ensure a positive experience throughout their stay.
- Work collaboratively with the Front of House team to maintain the highest standards of guest care and service delivery.
Requirements
- Previous experience in a similar role, with excellent guest care and social skills.
- Ability to work on a shift basis, including weekends, early starts, and late finishes.
- Knowledge of Opera is preferred but not required, with full training provided.
What We Offer
- Excellent training and development opportunities.
- Uniforms and meals on duty provided.
- Unique team member discount rate and 50% off all food and drink.
- Access to discounted rates with Millennium and Copthorne Hotels.
- Access to wider wallet benefits platform.
- Death in service benefit for contracted employees.
About The Lowry Hotel
The Lowry Hotel is renowned for its commitment to delivering exceptional service and standards. Our service Brand Pillars of 'Iconic', 'Individual', and 'Intuitive' service delivery are at the heart of everything we do.
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