Customer Relationship Manager

6 days ago


East Midlands, United Kingdom Antalis Full time

As a key member of our team, you will play a pivotal role in driving customer engagement and sales growth through the effective management of CRM and lifecycle campaigns.

Main Responsibilities
  • Campaign Management: Develop and implement targeted CRM and lifecycle campaigns to increase basket size, drive loyalty, and convert offline customers to online.
  • CRM System Implementation: Contribute to the planning and preparation of the successful implementation of Salesforce, providing guidance and support to marketing and sales teams.
  • Data Analysis and Reporting: Utilise data to identify trends, measure campaign performance, and generate actionable insights.
  • UAT Testing: Conduct thorough testing of the CRM system to ensure a smooth and error-free launch.

The ideal candidate will have proven experience in CRM and campaign management, preferably within a B2B environment. A strong understanding of data analysis tools and excellent analytical skills are also essential.

About Antalis

Antalis is a progressive market-leading business with a strong culture of teamwork and collaboration. We pride ourselves on delivering exceptional customer experiences, and we're seeking a highly motivated individual to join our team.

$55,000 - $65,000 per annum, depending on experience, plus benefits including contributory pension and life assurance schemes, flexible holiday scheme, and more.



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